Introduction

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In today’s global competitive market the age-old saying survival of the fittest holds good. Efforts to establish proper management systems, designing organizational performance measures and continuously monitoring and analyzing those and bringing more dynamism to organizations working for improving the effectiveness is the need of the hour. The business needs to adopt the tools, which are considered practical as these only provides the path for continual improvement. The S M Consultant from Bhilai/ Chhattisgarh focuses on using the globally accepted and successful tools for organization’s performance improvement.